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Privacy Policy

This Privacy Policy explains how TOPCORTE - FERRAMENTAS DE USINAGEM LTDA -ME ("TOPCORTE - FERRAMENTAS DE USINAGEM", "we") collects, uses and protects personal information when you visit topcorteferramentasplus.com, request technical guidance on choosing a cutting tool, or buy end mills, drills, taps, reamers, carbide inserts or tool holders from us. Effective date: 2026-10-16.

Who we are

TOPCORTE - FERRAMENTAS DE USINAGEM LTDA -ME, registration 27.761.615/0001-97, Rua Para, 283 - Jardim Riviera, Franca - SP, 14402-027. Contact: [email protected] · +5516996310133.

We are the party responsible for the personal information described in this policy.

Information we collect

Information you give us: your name, e-mail, phone, and shipping and billing address when you place an order or contact us. If you ask for help selecting a tool, we also collect the technical details you share, such as the workpiece material, the operation (turning, milling, drilling, tapping or reaming) and your machine type.

Information collected automatically: device, browser, IP address, pages visited, products viewed, and cookies and similar technologies.

Information from payment processors: confirmation that your payment was approved. We do not store full card numbers.

How we use it

We use your information to process and ship orders and to recommend suitable tools for your application. We also use it to answer your requests, send order and shipping notifications, improve the website, and prevent fraud.

With your consent where required, we also use it to send marketing and to measure our advertising.

Analytics and advertising cookies

We use Google Analytics to understand how visitors use the website.

We use Google Ads cookies, including remarketing, to show our ads to people who have visited our site and to measure ad performance.

We also use the TikTok Pixel and the cookies and pixels of the native advertising networks Taboola, Outbrain and NewsBreak for the same measurement and ad-delivery purposes.

You can manage cookies in your browser settings. You can opt out of interest-based ads through Google Ads Settings, your Meta and TikTok ad preferences, and the opt-out tools of each native network.

Meta Pixel and Conversions API

We use the Meta Pixel and the Meta Conversions API to measure visits, add-to-cart events and purchases from Facebook and Instagram ads. These tools may send event data to Meta, such as the pages viewed, the products and order value, and hashed contact details.

We do NOT send health information or any information about a personal condition to Meta or to any other advertising platform.

Sharing

We share information only with providers that help us operate: hosting, payments, shipping carriers, e-mail and analytics. We also share it when required by law or as part of a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may request access to, correction, deletion or portability of your information. You may also opt out of targeted advertising.

To make a request, write to [email protected]. We will not discriminate against you for exercising your rights.

Retention and security

We keep information only as long as needed for the purposes above, such as order history and warranty or return handling, or as required by law.

We protect it with reasonable technical and organizational measures.

Children and age

Our website is not directed to children under 13, and we do not knowingly collect their information.

Purchases are intended for adults aged 18 or older.

Changes and contact

We may update this policy. The effective date above shows the latest version.

Questions: [email protected] · +5516996310133 · Rua Para, 283 - Jardim Riviera, Franca - SP, 14402-027.